Using customer service to position a business in full in audio MP3 format taken from edition 14 of Business Case Studies.
(podcast) This case study shows how the online bank first direct positions itself in the retail banking sector.
Read the case study this MP3 podcast relates to here
Using customer service to position a business (MP3)
- Brand: first direct
- Product Code: tt100-MP3-129-367-14
- Availability: In Stock