The importance of quality in creating competitive advantage in full in PDF format taken from edition 10 of Business Case Studies.
As a result of carefully reading the Case Study, students should be able to:
- know that quality relates to how well a product does what it is intended to do
- explain how the ability to provide quality consistently gives some companies competitive advantage
- demonstrate the importance of offering customers high quality service.
Read the case study online here
The importance of quality in creating competitive advantage (PDF)
- Brand: Portakabin
- Product Code: tt100-pdf-35-200-10
- Availability: In Stock