• The importance of excellent customer service (PDF)

The importance of excellent customer service in full in PDF format taken from edition 11 of Business Case Studies.

This case study helps students understand the importance of understanding what customers want to improve customer service.

Read the case study online here

The importance of excellent customer service (PDF)

  • Brand: Portakabin
  • Product Code: tt100-pdf-35-235-11
  • Availability: In Stock
  • £3.99