Developing competitive advantage through customer service in full in audio MP3 format taken from edition 16 of Business Case Studies.
(podcast) This case study shows how Morrisons uses customer service to differentiate itself from its competitors, motivate its colleagues and help the business to grow.
Read the case study this MP3 podcast relates to here
Developing competitive advantage through customer service (MP3)
- Brand: Morrisons
- Product Code: tt100-MP3-171-478-16
- Availability: In Stock