Delivering a superior customer experience in full in audio MP3 format taken from edition 17 of Business Case Studies.
(podcast) This case study examines how TNTâ€™s Customer Promise reflects its core strategy of customer focus and aligns with its corporate values to influence the organisationâ€™s culture.
Read the case study this MP3 podcast relates to here
Delivering a superior customer experience (MP3)
- Brand: TNT
- Product Code: tt100-MP3-162-505-17
- Availability: In Stock