• Using customer service to position a business (PDF)

Using customer service to position a business in full in PDF format taken from edition 14 of Business Case Studies.

This case study shows how the online bank first direct positions itself in the retail banking sector.

Read the case study online here

Using customer service to position a business (PDF)

  • Brand: first direct
  • Product Code: tt100-pdf-129-367-14
  • Availability: In Stock
  • £2.99


Available Options


Bestsellers

Ethical business practices (PDF)

Ethical business practices (PDF)

Ethical business practices in full in PDF format including lesson plan and worksheets. As a r..

£1.99

SWOT analysis and sustainable business planning (PDF)

SWOT analysis and sustainable business planning (PDF)

SWOT analysis and sustainable business planning in full in PDF format taken from edition 14 of Busin..

£1.99

Bringing an innovative product to market: Assure® (PDF)

Bringing an innovative product to market: Assure® (PDF)

Bringing an innovative product to market: Assure® in full in PDF format taken from edition 10 of B..

£2.99

Segmentation (PDF)

Segmentation (PDF)

Segmentation in full in PDF format taken from edition 11 of Business Case Studies.This case study he..

£1.99