Customer service

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An integrated approach to Customer Service (PDF)

An integrated approach to Customer Service (PDF)

An integrated approach to Customer Service in full in PDF format taken from edition 8 of Business ..

£2.99

Building an airline through brand values (PDF)

Building an airline through brand values (PDF)

Building an airline through brand values in full in PDF format taken from edition 3 of Business Ca..

£2.99

Client servicing in a customer-focused organisation (PDF)

Client servicing in a customer-focused organisation (PDF)

Client servicing in a customer-focused organisation in full in PDF format taken from edition 4 of ..

£2.99

Customer service as a strategy (MP3)

Customer service as a strategy (MP3)

Customer service as a strategy in full in audio MP3 format taken from edition 13 of Business Case St..

£2.99

Customer service as a strategy (PDF)

Customer service as a strategy (PDF)

Customer service as a strategy in full in PDF format taken from edition 13 of Business Case Studies...

£2.99

Delivering a superior customer experience (MP3)

Delivering a superior customer experience (MP3)

Delivering a superior customer experience in full in audio MP3 format taken from edition 17 of Bus..

£2.99

Delivering a superior customer experience (PDF)

Delivering a superior customer experience (PDF)

Delivering a superior customer experience in full in PDF format taken from edition 17 of Business ..

£2.99

Developing a customer focused sales strategy (PDF)

Developing a customer focused sales strategy (PDF)

Developing a customer focused sales strategy in full in PDF format taken from edition 2 of Busines..

£2.99

Developing competitive advantage through customer service (MP3)

Developing competitive advantage through customer service (MP3)

Developing competitive advantage through customer service in full in audio MP3 format taken from edi..

£2.99

Developing competitive advantage through customer service (PDF)

Developing competitive advantage through customer service (PDF)

Developing competitive advantage through customer service in full in PDF format taken from edition 1..

£2.99

Managing and rewarding customer loyalty (PDF)

Managing and rewarding customer loyalty (PDF)

Managing and rewarding customer loyalty in full in PDF format taken from edition 2 of Business Cas..

£2.99

The importance of customer service (PDF)

The importance of customer service (PDF)

The importance of customer service in full in PDF format taken from edition 10 of Business Case Stud..

£2.99

Using call centres to deliver customer solutions (PDF)

Using call centres to deliver customer solutions (PDF)

Using call centres to deliver customer solutions in full in PDF format taken from edition 5 of Bus..

£2.99

Using customer service to position a business (MP3)

Using customer service to position a business (MP3)

Using customer service to position a business in full in audio MP3 format taken from edition 14 of B..

£2.99

Using customer service to position a business (PDF)

Using customer service to position a business (PDF)

Using customer service to position a business in full in PDF format taken from edition 14 of Busines..

£2.99

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