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Developing competitive advantage through customer service (PDF)

Developing competitive advantage through customer service (PDF)
Company: Morrisons
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Developing competitive advantage through customer service in full in PDF format taken from edition 16 of The Times 100.

This case study shows how Morrisons uses customer service to differentiate itself from its competitors, motivate its colleagues and help the business to grow.

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Developing competitive advantage through customer service is a Morrisons case study taken from edition 16 of The Times 100.

Developing competitive advantage through customer service (PDF) is supported by the following free materials:

This case study covers Morrisons business practices in the Retail industry.