Categories

Delivering a superior customer experience (PDF)

Delivering a superior customer experience (PDF)
Company: TNT
Instant Access Digital Download
Price: £2.99

Delivering a superior customer experience in full in PDF format taken from edition 17 of The Times 100.

This case study examines how TNT’s Customer Promise reflects its core strategy of customer focus and aligns with its corporate values to influence the organisation’s culture.

Read the case study online here

Free downloads to accompany this product

Delivering a superior customer experience is a TNT case study taken from edition 17 of The Times 100.

Delivering a superior customer experience (PDF) is supported by the following free materials:

This case study covers TNT business practices in the Logistics industry.